Responsible play
Gambling should always be fun and safe. If you ever feel it’s becoming too much, reach out to ConnexOntario or GameSense for free and confidential help available 24/7 across Canada.
What responsible play means
Set limits on deposits and time. Treat gaming as entertainment — not a way to make money. Know your boundaries and take breaks.
Warning signs
Watch for signs that may indicate a problem:
- Spending more time or money than planned;
- Neglecting work, school, or relationships;
- Hiding the truth about your spending;
- Borrowing money to gamble;
- Feeling anxious or low due to gambling;
- Chasing losses by increasing stakes;
- Withdrawing from family and friends.
Helpful habits
Set limits
- Decide on a budget — and stick to it;
- Set a time limit for each session;
- Avoid gambling when upset or stressed.
Stay in control
- Only gamble with money you can afford to lose;
- Don’t chase losses — take a break instead;
- Take regular breaks.
Keep balance
- Don’t let gambling interfere with responsibilities;
- Maintain other interests and activities;
- Spend time with family and friends.
Self‑exclusion
If you feel you’re losing control, consider self‑exclusion options offered by operators to block access for a chosen period. Provincial regulators may also provide tools and guidance.
Support and resources (Canada)
- ConnexOntario
Website: www.connexontario.ca - PlaySmart (OLG)
Website: www.playsmart.ca - GameSense
Website: gamesense.ca - Gamblers Anonymous Canada
Website: www.gamblersanonymous.org/ga/ - Canadian Centre on Substance Use and Addiction (CCSA)
Website: www.ccsa.ca
Age and protecting minors
In Ontario, the legal gambling age is 19+. Gambling is strictly prohibited for individuals under the legal age. Operators use age‑verification and tools to prevent access by minors. Protect your devices and payment information.
Contact
Questions about responsible play or need more resources? Email us at support@bestwinscanada.com
Remember: Gambling is entertainment. If it stops being fun, take a break.